Our services throughout the entire life cycle of pet transport

Our service runs through the whole life cycle of pet transportation: from preliminary health assessment, accurate adaptation of air boxes, handling of vaccination and quarantine procedures, declaration of entry and exit documents, to real-time flight coordination, airport escort, customs clearance assistance in destination countries and landing connection arrangements, each link is followed up one by one by senior pet transportation consultants with international certification qualifications. All operation nodes can be traced, the whole process is controllable, and the results can be delivered, truly realizing transparent, standardized and humanized management. We know that pets are not ordinary goods, but irreplaceable members of the family. True peace of mind stems from extreme attention to detail and deep empathy for emotion. Therefore, at the beginning of the service, the exclusive consultant will carry out in-depth communication with the pet owner to fully understand the pet's breed characteristics, personality tendencies, past medical history, daily diet rules, behavior habits and special care needs, and tailor-made scientific, reasonable and personalized transportation plan accordingly. All itinerary arrangements are confirmed in advance and reviewed in multiple rounds; all declaration documents are prepared by one-on-one guidance by professionals to ensure that they meet all the statutory requirements of the Chinese Customs, the Ministry of Agriculture and Rural Affairs, and the animal and plant inspection and quarantine departments of the destination country, and are legal, compliant and rigorous. As a senior certified member of the International Pet and Animal Transport Association (IPATA), we strictly follow the IPATA Transport Standards, IATA Live Animal Transport Rules (LAR) and national animal welfare regulations, actively participate in the formulation of industry standards, international experience exchange and continuous professional training, and continuously improve the team's international vision and practical ability. The company is one of the few professional institutions in China that truly has the ability of "door-to-door" full-chain service. It integrates global high-quality aviation resources, overseas certified customs clearance partners and localized service network covering major cities in China to build a fast-responding, collaborative, efficient, safe and reliable pet transportation service system. With rigorous professional attitude, stable execution ability, rich experience in international projects and consistent temperature service, Beijing Heshuiyuan International Pet Transportation Co., Ltd. is striving to become a long-term partner worthy of trust for thousands of pet families-making every departure feel at ease, every arrival is successful, and every journey carries trust and warmth.