Real peace of mind, from the extreme attention to details and deep empathy for life emotion

Real peace of mind, from the extreme attention to detail and deep empathy for life emotion. At the beginning of the service, our exclusive pet transportation consultant will carry out a pair of 1. face-to-face or remote video communication with pet owners to fully understand the pet's breed characteristics, age stage, personality tendency, past health status, vaccination record, daily diet structure, work and rest rules, behavior performance and special care needs. Based on this detailed information, we tailor a scientific, reasonable, personalized and highly executable international transportation plan for each pet to ensure seamless and accurate control from home preparation, health examination, document processing, air transportation to destination pick-up, customs clearance and delivery. All itinerary arrangements are subject to the mechanism of "double review and three-level confirmation"-that is, the consultant's preliminary drawing, supervisor's review and customer's final review, leaving traces in the whole process and synchronizing in real time; All application materials are prepared by professional document specialists with more than 10 years of cross-border animal and plant transportation experience, covering all legal documents such as health certificate, rabies antibody test report, certificate of origin, air waybill, import license, etc, strictly benchmark the latest policy requirements of the General Administration of Customs of China, the Ministry of Agriculture and Rural Affairs, the National Forestry and Grass Administration, and the animal and plant inspection and quarantine authorities of the destination country to ensure legal compliance, truthfulness and effectiveness, and one-time approval. As a senior certified member of the International Pet and Animal Transport Association (IPATA), we not only strictly follow the IPATA Global Pet Transport Service Standard, the International Air Transport Association Live Animal Transport Rules (IATA LAR) and the current animal welfare regulations in major destination countries such as the European Union, the United States, Australia, Japan, Singapore, etc., but also actively participate in the revision of IPATA Asia Pacific standards, global case studies and annual professional qualification certification training, continuously improve the team's international compliance awareness, cross-cultural communication skills and complex scenario response level. The company is one of the few domestic pet international transportation professional institutions that truly realize the "door-to-door" full chain closed-loop service. We integrate high-quality resources at home and abroad: establish long-term cooperative relations with more than 30 mainstream airlines around the world; sign licensed local customs clearance agents covering more than 20 countries and regions such as the United States, Canada, Eurasia, Australia and New Zealand, Japan and South Korea; build a localized service network with Beijing, Shanghai, Guangzhou and Shenzhen as the core, radiating major provincial capitals and port cities across the country, provide full-process companion support such as door-to-door pet picking, health inspection, document agency, airport escort, landing pick-up, temporary foster care, etc., to create a pet cross-border travel service system that is responsive, collaborative, efficient, safe and reliable, and temperature-sensitive. With rigorous and professional service standards, stable and reliable execution ability, successful practice of more than 5000 international transportation cases, and humanistic care and responsibility throughout every link, Beijing Heshuiyuan International Pet Transportation Co., Ltd. is striving to become a long-term partner worthy of trust for thousands of pet families-to make every departure feel at ease, every arrival is successful, and every journey across mountains and seas, all carry trust, responsibility and warmth.